Choose what you're dealing with and we'll route you into the right form. Our auto-cite engine pulls in the exact statute & section — Consumer Rights Act 2015, CPR Pre-Action Protocol, Housing Act 1988, Renters' Rights Bill — so the letter you generate is professionally worded and legally grounded. £2.99, ready to download.
Money owed, deposits you can't get back, or a formal demand before court. Late Payment of Commercial Debts (Interest) Act 1998 puts the clock on statutory interest; CPR Pre-Action Protocol sets the modelled response window before issue.
Overdue invoice? Statutory interest at 8% + Bank of England base rate, plus fixed compensation of £40–£100. A formal demand letter starts the clock towards court action.
About to issue a County Court claim? The right Pre-Action Protocol citation is auto-selected by dispute type — debt, housing, possession, construction, or general PD 7A.
Application fell through? The TFA 2019 gives you a 15-day reclaim window — and a Schedule 1 demand letter sets up county court escalation via MCOL if they ignore you.
Sent a Letter Before Action with no substantive response? The small claims track is the next step for claims of £10,000 or less — with bundle prep and MCOL boilerplate.
When the property is the problem — disrepair, deposit disputes, possession notices, or a Section 13 rent increase you didn't agree to. Landlord and Tenant Act 1985 s.11, Homes (Fitness for Human Habitation) Act 2018, and the Renters' Rights Bill frame the remedies.
Received a Section 21 "no-fault" eviction notice? The form checks against the statutory requirements — deposit protection, EPC, Gas Safety, How to Rent guide — and produces a structured response citing each defect.
Paid by credit card? Your card issuer is jointly liable with the seller for purchases between £100 and £30,000 — even if the seller has gone bust.
Damp, leaks, broken heating or unsafe wiring? A Pre-Action Protocol for Housing Conditions compliant Letter Before Action giving the landlord 20 working days to repair before proceedings.
Your landlord has a legal duty to maintain the structure, plumbing, heating, and electrics. A formal letter citing Section 11 is the first step before Environmental Health or First-tier Tribunal.
Landlord failed to protect your deposit or made unlawful deductions? You can claim up to 3× the deposit in compensation — on top of getting the deposit back.
Section 13(2) rent-increase notice you didn't agree to, withdrawn amenity, or breach of quiet enjoyment? The form auto-selects the right statutory route — RAC reference, s.9A Homes Fitness Act, or EPA 1990 s.79.
A formal step inside your employer's own procedure. The ACAS Code sets the standard — and section 207A of the Employment Rights Act 1996 lets a Tribunal uplift any award by up to 25% if your employer unreasonably failed to follow it.
Bullied, discriminated against, or treated unfairly? A formal grievance letter triggers your employer's duty to follow the ACAS Code — failure increases any Tribunal award by 25%.
Written warning, final warning, or dismissal? The form branches on procedural defect, inconsistent sanction, new evidence, or disparity of treatment so the appeal letter is targeted.
Underpaid, miscalculated, or refused leave pay-out? You can claim up to 2 years of back-pay through the Employment Tribunal. The form computes the correct figure including overtime and commission.
Goods, services, money-back guarantees, parking tickets, noisy neighbours, and data requests. Consumer Rights Act 2015 s.19 (short-term right to reject), UK GDPR Article 15, and the Protection of Freedoms Act 2012 Schedule 4 are the load-bearing statutes.
Not of satisfactory quality, not fit for purpose, or not as described? You have 30 days for a full refund — and rights beyond that for repair, replacement, or partial refund.
A money-back guarantee is a legally binding promise — not a marketing gimmick. If a seller refuses to honour it, UK consumer law gives you the right to demand a refund.
When the other party fails to deliver what was agreed — goods, services, or payment — a formal Letter Before Action is required before court action and resolves most disputes without litigation.
Council PCN or private parking charge? The two are very different in law. Many private parking charges are successfully appealed — especially where signage failed or Schedule 4 was not followed.
Persistent noise from a neighbour or tenant can constitute a statutory nuisance. A formal letter is the first step before council enforcement — and your local authority is legally required to act.
Every organisation that holds your personal data must tell you what they have, why, and who they've shared it with. They have one month to respond. ICO can investigate if they don't.
Flight disruption and council tax band challenge — two routes where the statute does the heavy lifting once you cite it. UK Retained EU Regulation 261/2004 and the Local Government Finance Act 1992 are the frame for each.
Delayed 3+ hours? UK passengers are legally entitled to up to £520 per person. Most airlines reject the first claim but pay out when passengers follow up formally.
Think your council tax band is too high or you deserve a reduction? Appeal to the Valuation Office Agency for free, without a solicitor — and potentially reclaim hundreds per year.
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